The Ogee Clinic
Dr Heng Wee Soon Reviews
I always frequent Citylink Mall during the weekends, as my son goes to the kids' gym nearby, and chanced upon this newly opened medical aesthetic clinic. Decided to give it a try. Turned out to be beyond my expectations. Besides the fact that Dr. Heng is a genuniely friendly doctor with no airs, he is very knowledgeable and bothers to take time to answer all my skin related concerns. Not a pushy doctor at all.
After understanding my budget and needs, he customised a treatment programme for me. I bought a package after trying out their hydra facial. Relaxing yet so effective! Will definitely be back for more treatments! Thank you Dr. Heng and the friendly staff of Ogee Team!
With many aesthetic doctors out there these days marketing about their services, it's never easy to find one that's truly good. Got a recommendation from a friend to look for Dr Heng and decided to go for it.
Even though the clinic was very busy, I did not feel like Dr Heng was rushing through my consult and procedure. Dr Heng explained in detail not just how I could benefit from the procedure, but also the risks it could bring; and patiently answered all my questions. The medical staff who assisted was very professional too.
Thank you Dr Heng, for my fillers. I am very happy with the results and that I have found this place. 🙂 Highly recommend Dr Heng to anyone looking for an experienced doctor!
Did some research and decided to try Ogee Clinic out for my acne scars and uneven skin tone. The treatment recommended by Dr Heng was very effective and I could see significant results after my first session of laser treatment. Dr Heng and team are very friendly and would always ensure that I am comfortable during treatment.
The best part is they're also not pushy and Dr Heng would only recommend treatments that I need. The Ogee clinic is definitely the first place I would turn to for any skin woes! 🙂
Don't be fooled by the small setup of the clinic. Albeit small, Dr Heng is very experienced. From how he assessed my skin to asking about my skincare routine and so on, I am impressed by how he goes into details. I was the last patient on the day of my first visit, but I did not feel like he and the team were rushing me. I am already into my third treatment. Thank u Dr Heng - it's comforting to know I am in good hands!
I highly recommend Dr Heng and his medical team. His treatments are not only effective but also very reasonably priced. Ethical doctor that provides honest opinion, and know how to give natural looking results.
I’ve tried several session and overall I’m very satisfied with the great service and treatment at the clinic. Doctor genuinely care and listen to the concerns of his patient followed by professional advice and personalised treatment that address individual’s needs. The beauty therapist is highly skilled and the whole facial session is truly enjoyable yet effective. Would recommend my friends and family to visit for any skincare concerns.
I've had two treatments with Dr Heng so far, and I must say that he's one of the nicest aesthetic doctor around.
I've been to a few clinics before, and I've been very bothered by the way that they hard sell.
But people at the Ogee Clinic don't. I went with a friend, and we didn't feel pressured to make a decision on the spot.
Of course, the clinic wasn't perfect at the start, but they are very fast to learn and take action on their shortcomings. There was once one of the staff hurriedly reminded me about my appointment and quickly hung up the phone before I could ask a question. But now they've trained their staff to listen more.
I also later found out that their staff who answer calls are trained aesthetic nurses who are doubling up as receptionists, so I guess that's why they aren't as experienced in customer service. But 4 months later, service is drastically better.
They've also added new furniture and rearranged some pieces to make the waiting area more comfortable.
Moving on to the main point, Dr Heng took the time to find out my concerns, before prescribing a treatment programme for me. He also asks if I have any social functions before administering the treatment, which is really considerate.
During the treatment, Dr Heng also keeps checking in to make sure I can take the intensity of the laser. He's super attentive to details.
I don't have very bad skin to begin with, but I can still see visible improvements. My friends are also complimenting that my pores are smaller and skin brighter.
It's really refreshing to see an aesthetic clinic putting in so much effort in improving their customer experience (in other clinics, I felt more like a cash cow waiting to be milked) and also deliver results. Will definitely introduce friends to come.